Plant Operators School (“we”, “our”, or “us”) is committed to safeguarding the privacy of our website visitors, applicants, and students. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, including visiting our website or submitting information through our online forms.

Information We Collect

We may collect and process the following types of personal data:

Personal Information

Collected when you:

Submit a contact form
Fill out an online application
Subscribe to updates or newsletters

This may include:

Full Name
Email Address
Phone Number
ID/Passport Number (for verification purposes)
Educational background
Address/Location
Preferred course or area of interest
Any other details voluntarily submitted

Technical Information (via Cookies and Analytics)

When you browse our website, we may automatically collect:

IP Address
Approximate Location
Browser Type and Version
Device Type
Operating System
Date/Time of Visit
Referring/Exit Pages

We use this information to understand user behavior, enhance user experience, and maintain website security.

How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and requests
To process online applications and manage admissions
To provide course-related communication
To improve our website and training services
To send relevant updates (only if you opt in)
To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on one or more of the following:

Your consent, when you voluntarily submit forms or opt in to communication
Contractual necessity, to process your application and enrollment
Legal obligation, for regulatory and accreditation compliance
Our legitimate interest in improving services, securing our website, and managing inquiries

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.
We may share your data with:

Authorized staff within Plant Operators School
Service providers who assist in hosting or maintaining our website (under confidentiality agreements)
Regulatory bodies or law enforcement when legally required

Cookies and Tracking Technologies

Cookies are small text files stored on your browser to enhance user experience. Our website uses cookies for:

Session management
Analytics (e.g., Google Analytics)
Geolocation detection

You may disable cookies in your browser settings, though this may affect website functionality.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer required, it will be securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. This includes SSL encryption, firewall protection, and access controls.

Your Rights

Depending on your jurisdiction (e.g., under Kenya’s Data Protection Act or GDPR), you may have the right to:

Access your personal data
Correct or update your information
Withdraw your consent
Request deletion of your data
Object to or restrict processing
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We recommend reviewing their privacy policies before submitting any data.

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." Please review periodically to stay informed of changes.